Business Head – Overseas Education | Kochi / Mumbai
Job Summary:
The Head of Overseas Education is a leadership role responsible for overseeing and managing the entire overseas education division of the study abroad agency. This role involves strategic planning, team leadership, client relations, and ensuring the delivery of high-quality services to aspirants for international education.
Responsibilities:
Strategic Leadership:
Develop and execute a comprehensive strategy for the overseas education division, aligned with the overall goals of the organization.
Identify market trends, opportunities, and potential challenges to inform strategic decisions.
Team Management:
Lead, mentor, and inspire a team of education consultants and support staff.
Foster a collaborative and high-performance work culture within the overseas education division.
Client Engagement:
Oversee client consultations, ensuring that students and their families receive expert advice on study abroad options, admission processes, and visa requirements.
Address escalated client issues and ensure high levels of customer satisfaction.
Partnership Development:
Cultivate and strengthen relationships with partner universities, colleges, and other educational institutions.
Negotiate agreements and partnerships to enhance the consultancy’s service offerings.
Market Research and Analysis:
Stay abreast of global education trends, immigration policies, and changes in the study abroad landscape.
Conduct market analysis to identify new opportunities and assess the competitive landscape.
Quality Assurance:
Implement and maintain rigorous quality assurance standards for the delivery of overseas education services.
Ensure compliance with relevant laws, regulations, and industry best practices.
Financial Management:
Collaborate with the finance department to manage budgets for the overseas education division.
Monitor financial performance, analyze key metrics, and report to senior management.
Strategic Partnerships and Alliances:
Identify and pursue strategic partnerships and alliances with relevant industry stakeholders.
Explore collaborations with educational institutions, government agencies, and other entities.
Training and Development:
Develop and conduct training programs for the education consultants to keep them updated on changes in immigration policies, admission procedures, and other industry updates.
Facilitate continuous learning and professional development within the team.
Promotion and Marketing:
Contribute to the development of marketing strategies to enhance the consultancy’s visibility in the market.
Participate in promotional activities, workshops, and seminars.
Qualifications:
Bachelor’s or Master’s degree in a relevant field.
Extensive experience in the study abroad/overseas education sector, with a proven track record of leadership.
Strong knowledge of international education systems, admission processes, and visa regulations.
Excellent communication, negotiation, and interpersonal skills.
Strategic thinking and business acumen.
Also need to directly or remotely oversea the day-to-day operations and ensuring the efficiency and effectiveness of the business division. In addition collaborate with branch offices across India and the leadership executives to achieve the company’s goals
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