- Contact potential or existing customers to inform them about a product or service using scripts.
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English is a must.
- Excellent communication and interpersonal skills
Pls share your CV to [email protected] mentioning the position applied in the subject line.