Assistant Manager Hotels and Resorts – Alappuzha | Kerala.
- Assist the General Manager in his day-to-day operations.
- Provides training to staff and HOD’s.
- Acts as the hotel’s public relations director and promotes the property within the hotel industry, local community and trade associations.
- Receives and resolves or assists the General manager in resolving guest complaints and service recovery process.
- Selects or assists in the selection of hotel staff and completes all new hire paperwork.
- Review employee performance and conduct personnel actions such as disciplinary actions and terminations.
- Performs daily, weekly, and monthly property inspections.
- Ensures property, grounds, physical plant, and work areas are maintained to standard.
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